Return Policy

Chaussures Return Policy

If you are not satisfied with your purchase, you may return your Chaussuresorder up to 60 days from the date of purchase (less the cost of shipping and handling). Please follow the instructions below to return your purchase.

  1. Shoes that will be returned, must be in the same condition as when you received them.
  2. Worn or damaged shoes unrelated to the manufacturer, cannot be refunded. Please note: All products are inspected prior to shipping. 
  3.  Products must in their original brand box and packaging including a copy of the purchase receipt. 
  4. It is recommended that you return your package to Chaussures by an insured parcel service such as: UPS Ground, Fed Ex Ground, or USPS Priority Mail.
  5. You are responsible for the return shipping cost.
  6. Make sure to keep a tracking number and shipping receipt for your records.
  7. Send returned merchandise to the following address:
          Returns Department
          2868 Stelzer Rd. #339
          Columbus, Ohio 43219
      8.   Returns will be processed within 14 business day from the date the package is received. 
      9. All refunds must be issued to the original form of payment. 
If you have any questions regarding your return, please contact or Customer Service Department at: or by phone at (800) 682-5149.